Table of Contents
1. Information We Collect
BlackFernRoom collects information necessary to provide our services:
- Account Information: Username, email address, age verification
- Gameplay Data: Scores, achievements, Fern Coins earned, game history
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, interaction patterns
- Communication: Messages sent through our support channels
2. How We Use Information
We use collected information to:
- Provide and maintain the BlackFernRoom platform
- Process and personalize your account
- Deliver customer support and respond to inquiries
- Monitor platform security and prevent fraud
- Improve user experience and develop new features
- Send transactional emails (account alerts, updates)
- Comply with legal obligations
We do not use your information for marketing without consent.
3. Cookies
BlackFernRoom uses cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about how we use cookies and how to manage your preferences.
4. Data Sharing
We do not sell your personal data. We share information only in these circumstances:
- Service Providers: Trusted vendors who help operate our platform (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Safety: To prevent fraud, abuse, or harm to users or the platform
All service providers are contractually bound to protect your data and use it only for specified purposes.
5. Data Retention
We retain your data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account data is retained for the life of your account. Game progress is stored locally via localStorage and on our servers. You may request data deletion by contacting us, subject to legal retention requirements.
6. Your Rights
You have rights regarding your personal data (as applicable under GDPR and similar laws):
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request removal of your data (right to be forgotten)
- Portability: Obtain your data in a portable format
- Opt-Out: Manage cookie and communication preferences
To exercise these rights, contact us at privacy@blackfernroom.com with proof of identity.
7. Contact
For privacy questions, data requests, or concerns:
Email: privacy@blackfernroom.com
Visit: Contact Us
If you believe we have violated your privacy rights, you may file a complaint with your local data protection authority.